53jili Privacy Policy

1. Introduction

53jili ("53jili," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you," "Player," or "User") who access and use the 53jili website, mobile platform, and related services (collectively, the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.

This Privacy Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. It applies to all personal data processed by 53jili in connection with your use of the Platform, whether you are a registered player, a visitor, or a prospective user.

By accessing the 53jili Platform, registering an account, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.

2. Personal Data We Collect

53jili collects personal data that is necessary for the provision of our services, compliance with legal obligations, and the improvement of your experience on the Platform. The categories of personal data we collect include:

We do not collect sensitive personal information (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless strictly required by law or with your explicit consent.

3. How We Collect Your Data

53jili collects personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-party sources: Information received from payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), identity verification providers, fraud prevention services, and PAGCOR regulatory databases, where applicable.
• Publicly available sources: Information from public records or databases where permitted by law for the purposes of identity verification or fraud prevention.

4. How We Use Your Personal Data

53jili processes your personal data for the following purposes:

• To create, manage, and maintain your 53jili account, including identity verification and KYC compliance.
• To process deposits, withdrawals, and other financial transactions, including GCash and bank transfers.
• To provide customer support and respond to your enquiries, complaints, and feedback.
• To comply with our legal and regulatory obligations under Philippine law, including PAGCOR licensing requirements and anti-money laundering (AML) regulations.
• To detect, investigate, and prevent fraud, cheating, money laundering, and other prohibited activities on the Platform.
• To monitor and enforce responsible gaming obligations, including the administration of self-exclusion requests and deposit limits.
• To send you transactional communications, account notifications, and, where you have consented, promotional offers and marketing materials.
• To analyze Platform usage, improve our services, and personalize your gaming experience.
• To maintain the security and integrity of the Platform and protect the rights of 53jili and its users.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, 53jili processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing conditions, AML obligations, and NPC requirements.
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

53jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your financial transactions.
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine government authorities, where required by law or regulation.
• Technology and infrastructure providers: Cloud hosting, cybersecurity, and platform technology vendors who process data on our behalf under strict data processing agreements.
• Professional advisers: Lawyers, auditors, and consultants engaged by 53jili, subject to professional confidentiality obligations.
• Law enforcement: Where required by a valid court order, subpoena, or other legal process, or where disclosure is necessary to protect the rights, property, or safety of 53jili, its users, or the public.

All third parties with whom we share personal data are required to maintain appropriate technical and organizational security measures and to process your data only for the specified purposes.

7. Data Retention

53jili retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule:

• Account and identity data is retained for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and AML regulations.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Technical and usage data collected via cookies and analytics tools is retained for periods specified in our Cookie Policy, typically not exceeding two (2) years.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

8. Data Security

53jili implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• Industry-standard SSL/TLS encryption for all data transmitted between your device and the 53jili Platform.
• Encryption of sensitive data at rest, including financial information and government ID details.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of our systems.
• Two-factor authentication (2FA) options for player accounts to prevent unauthorized access.
• Continuous monitoring of our systems for suspicious activity and potential security incidents.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 53jili will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.

While we take all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

9. Cookies & Tracking Technologies

53jili uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention measures. The types of cookies we use include:

• Strictly necessary cookies: Essential for the operation of the Platform, including session management, authentication, and security. These cannot be disabled.
• Performance cookies: Used to collect anonymized information about how visitors use the Platform, helping us improve functionality and user experience.
• Functional cookies: Used to remember your preferences and settings, such as language and display options, to provide a more personalized experience.
• Analytics cookies: Used to understand aggregate usage patterns and measure the effectiveness of our Platform features and promotions.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. By continuing to use the 53jili Platform after being presented with our cookie notice, you consent to our use of cookies as described in this Policy.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 53jili:

• Right to be informed: The right to be notified of how your personal data is being collected and processed.
• Right of access: The right to request a copy of the personal data we hold about you and information about how it is processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days, or within such extended period as permitted by law.

11. Children's Privacy

The 53jili Platform is strictly intended for adults aged 21 years and older, in accordance with PAGCOR regulations and Philippine law. We do not knowingly collect, use, or store personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the 53jili Platform, please contact us immediately at [email protected].

Parents and guardians are encouraged to monitor the online activities of minors in their care and to use available parental control tools to prevent access to gambling platforms.

12. Changes to This Privacy Policy

53jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The most current version of this Privacy Policy will always be available on this page, with the effective date updated accordingly. We encourage you to review this Policy periodically. Your continued use of the 53jili Platform following the posting of any amendments constitutes your acceptance of the revised Privacy Policy.

13. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 53jili, please contact our Data Protection Officer (DPO) through the following channel:

• Email: [email protected]
• Live Chat: Available 24/7 via the 53jili Platform
• Response Time: Within 30 days of receiving your verified request

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by 53jili.